Skills
Journey
Chichester District Council
Chichester, United KindomICT Development Officer
Building dynamic e-forms and automated processes using HTML, CSS, and JavaScript, ensuring GDPR compliance. Managing CMS, documenting systems, supporting web services, and enhancing accessibility (WCAG 2.1) while optimizing workflows.
University of Greenwich
Greenwich, United KindomJunior Software Developer
Conducted research for the EUNOMIA project, deploying the instance from scratch. Led Yak software development using Mongodb, Expressjs, React and Node.js. Designed tests, implemented CI/CD pipelines, and authored documentation.
University of Greenwich
Greenwich, United KindomMSc Computing and Information Systems (Merit)
Developed advanced skills in system design, software quality management, IT security, and project management. Gained hands-on experience in developing secure information systems and strategic IT planning. Accredited by BCS for partial fulfillment towards Chartered IT Professional status.
Embracing New Horizons
United KingdomMoved to the UK
Relocated to the UK to pursue higher education and explore new opportunities.
Worldlink Communications Ltd
Kathmandu, NepalAssistant System Administrator
Managed and optimized infrastructure for a leading ISP, improving uptime and service reliability for over 500,000 users. Automated data retrieval for security using Python and ELK stack, managed IP telephony across 75 branches, and implemented network monitoring for proactive performance and security management. Provisioned servers, optimized secure data storage, and led CI/CD automation with GitLab, Docker, and Ansible.
Narmada Infosys
Kanchanpur, NepalNetwork Administrator (Freelance)
Installed and configured computer networks and systems, identifying and solving issues remotely. Consulted with clients to determine system requirements and design solutions, while budgeting for equipment costs. Maintained and upgraded outdated software and hardware, monitored network performance for improvements, collaborated with IT support, and provided network administration and support remotely.
University of Wolverhampton
Kathmandu, NepalBSc Computer Science
Studied advanced computing concepts, focusing on High Performance Computing, Artificial Intelligence, Machine Learning, Big Data, and Cloud Systems. Developed skills in programming, problem-solving, and software development with hands-on projects. The course emphasized AI-driven technologies and collaborative development, ensuring a future-proof skillset aligned with industry demands. Accredited by Tribhuvan University and BCS Chartered Institute of IT.
Worldlink Communications Ltd
Kathmandu, NepalEnterprise Support Engineer
Managed 24/7 monitoring and maintenance of complex network systems, ensuring service continuity through proactive monitoring, remote and on-site troubleshooting, and outage management. Supported enterprise clients by handling tickets, coordinating with teams for quick resolutions, and assisting with after-hours and emergency responses.
Worldlink Communications Ltd
Kathmandu, NepalInformation Technology Support Representative
Provided technical support via inbound customer service calls, skillfully diagnosing and resolving Internet connectivity, hardware, and software issues. Coordinated responses to service requests, facilitated communication across departments, and prepared detailed reports. Conducted follow-ups, including scheduled callbacks and field visits for hands-on problem resolution.